When I try to start GAUSS, a window pops up that says "GAUSS Initialize Failed Error Code: 491 License manager error". What is going on and how can I fix it?
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This error means that GAUSS cannot find a valid license. If you do not have your license file, contact [email protected] and they will send you one. Once you get your license file, you need to save it to your GAUSSHOME directory.
To locate your GAUSSHOME directory:
- Windows: the default location for GAUSSHOME is C:\gauss12 (or replace 12 with your specific version number)
- Mac: the default location for GAUSSHOME is /Users/yourName/gauss12
- Linux: the default location for GAUSSHOME is a directory named gauss12 off of your home directory.
Your Answer
1 Answer
This error means that GAUSS cannot find a valid license. If you do not have your license file, contact [email protected] and they will send you one. Once you get your license file, you need to save it to your GAUSSHOME directory.
To locate your GAUSSHOME directory:
- Windows: the default location for GAUSSHOME is C:\gauss12 (or replace 12 with your specific version number)
- Mac: the default location for GAUSSHOME is /Users/yourName/gauss12
- Linux: the default location for GAUSSHOME is a directory named gauss12 off of your home directory.